Welcome to Cheap Sarto Tone’s FAQ section! We’ve compiled answers to the most common questions about our trendy fashion pieces, delivery options, and shopping experience. Can’t find what you’re looking for? Our style squad is always happy to help at [email protected].

About Our Products

What types of clothing does Cheap Sarto Tone specialise in?

We focus on contemporary, effortless fashion including:

  • On-trend co-ords (matching sets)
  • Statement denim pieces
  • Versatile jumpsuits
  • Stylish trousers
  • Casual everyday wear
How would you describe your clothing style?

Our collections feature fashion-forward yet wearable pieces that blend current trends with timeless versatility. Think: denim jackets that complete weekend looks, trousers perfect for events, and co-ords that make styling effortless.

Fashion Tip: Mix our denim styles with popular trousers for maximum wardrobe impact!

Ordering & Payments

What payment methods do you accept?

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal
How can I qualify for free shipping?

Orders over £50 (before discounts) automatically qualify for our free shipping option via EMS. Pro tip: combine multiple trend pieces like co-ords + jumpsuits + casual items to reach the threshold!

Delivery Information

What are my delivery options?

We offer two convenient shipping methods:

  1. Standard Shipping (£12.95) – via DHL/FedEx (10-15 business days after dispatch)
  2. Free Shipping – via EMS for orders over £50 (15-25 business days after dispatch)
How long does order processing take?

We process all orders within 1-2 business days (excluding weekends and holidays). Delivery times begin counting from when your order ships, not when you place it.

Do you ship internationally?

Yes! We ship worldwide except to some Asian countries and remote areas. International customers may be responsible for local customs duties. Unsure if we ship to your location? Contact us at [email protected].

Important: Please double-check your shipping address – we can’t redirect packages once dispatched.

Returns & Exchanges

What’s your return policy?

We want you to love every piece! You may return items within 15 days of receipt if they’re not quite right. Items must be in original condition with tags attached.

Can I exchange an item for a different size?

Absolutely! We offer easy exchanges if you need a different size in those perfect trousers or any other item. Contact our style squad to arrange an exchange.

Do you have a quality guarantee?

Yes! We stand behind every co-ord, jumpsuit and denim piece we sell. If you have any quality concerns, please reach out to us.

Account & Customer Service

How do I contact customer service?

Our style squad is ready to help! Email us at [email protected] with your order number and question. We typically respond within 1 business day.

Where is Cheap Sarto Tone based?

Our company address is: 28 Marks Walk, Lichfield, GB CH5F 4DO

Happy styling! Now that you know how everything works, why not explore our latest collections? Those on-trend pieces won’t style themselves!

– The Cheap Sarto Tone Team