Term and Conditions

Last updated: [Insert Date]

1. Our Brand & Customers

Cheap Sarto Tone is a contemporary fashion retailer specialising in:

• Casual everyday wear with a chic aesthetic
• Coordinated sets (co-ords) for effortless styling
• Premium denim collections
• Trend-forward jumpsuits and trousers

Our target customers are fashion-conscious individuals aged 18-45 who value:

• Affordable yet stylish wardrobe essentials
• Easy-to-wear, mix-and-match pieces
• Straightforward online shopping experiences
• Global accessibility with reliable shipping

2. Website Use & Intellectual Property

2.1 User Responsibilities

By using our website, you agree to:

• Provide accurate account information
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorised access to our systems
• Not reproduce, duplicate, or resell our products without permission

2.2 Intellectual Property

All content on sartotone.com, including:

• Product designs and descriptions
• Photography and visuals
• Brand name and logo
• Website layout and functionality

are the exclusive property of Cheap Sarto Tone and protected by international copyright laws. Any unauthorised use constitutes infringement.

3. Orders & Payments

3.1 Placing Orders

When you place an order, you:

• Confirm all provided information is accurate
• Agree to pay the full amount including applicable taxes and shipping
• Receive an order confirmation email (this is not a sales contract)

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We never store your full payment details.

3.3 Pricing & Currency

All prices are in GBP (£). We reserve the right to adjust prices due to:

• Currency fluctuations
• Tax changes
• Supplier cost adjustments

Sale prices are valid only during the specified promotion period.

4. Shipping & Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Via EMS for orders over £50 (15-25 business days after dispatch)

Note: We cannot ship to certain remote areas and parts of Asia.

4.3 Delivery Issues

While we use premium carriers, Cheap Sarto Tone is not responsible for:

• Customs delays or import taxes
• Incorrect addresses provided by customers
• Unforeseen circumstances affecting delivery

5. Returns & Refunds

5.1 Returns Policy

We accept returns within 15 days of delivery if items are:

• Unworn, unwashed, and in original condition
• In original packaging with tags attached
• Accompanied by order confirmation

5.2 Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns on:

• Jumpsuits with removed hygiene seals
• Personalized or custom items
• Final sale items

5.3 Return Process

1. Email [email protected] with your order number
2. Wait for Return Authorization Number (RAN)
3. Ship items to: Cheap Sarto Tone Returns, 28 Marks Walk, Lichfield, GB CH5F 4DO
4. Email us the tracking number

Customers are responsible for return shipping costs unless the item is faulty.

5.4 Refunds

Refunds are processed within 5 business days of receiving your return:

• Credited to your original payment method
• Exclude original shipping costs
• You’ll receive email confirmation

6. Liability & Disputes

6.1 Product Liability

While we quality-check all items, Cheap Sarto Tone’s liability is limited to:

• The purchase price of defective items
• Replacement of confirmed faulty products

6.2 Website Liability

We are not liable for:

• Temporary website unavailability
• Technical errors beyond our control
• Third-party actions affecting service

6.3 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

7. Policy Changes

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

8. Contact Us

For questions about these Terms:

Email: [email protected]
Postal: Cheap Sarto Tone, 28 Marks Walk, Lichfield, GB CH5F 4DO